Bobby Crossland
Enterprise Customer Success Manager at Drata
- Role
- Enterprise Customer Success Manager at Drata
- Location
- Charleston, SC, US
- LinkedIn followers
- 500 followers
About Bobby Crossland
I am an experienced Customer Success Manager with a proven track record of driving customers toward their desired outcomes and reducing their time to value.I empower my customers to maximize the value of our partnership through ongoing discovery, clear action plans, and consistent follow-up. I leverage every tool at my disposal to ensure their success, whether that involves utilizing LLMs drafting outreach, AI agents for account planning, or engaging cross-functional partners and leadership to resolve complex escalations.
Experience
Enterprise Customer Success Manager
Mar 2026 — Present
Manage a portfolio of 25 enterprise accounts, guiding organizations through compliance and security challenges. • Leverage AI-powered workflows to enhance customer insights and deliver proactive risk guidance. • Foster strong relationships with clients to ensure measurable outcomes and satisfaction.
Education
Clemson University
Bachelor of Science, Accounting
Skills
- Financial Accounting
- Banking
- Microsoft Excel
- Powerpoint
- Interpersonal Communication Abilities
- Leadership
- Cost Accounting
- Corporate Finance
- Microsoft Word
- Auditing
- Ms Project
- Microsoft Office
- Customer Service
- Business Innovation
- Data Analysis
- Microsoft Powerpoint
- Marketing
- Management
- Insurance
- Event Planning
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.