Bobby Block

About Bobby Block

Hi, I am a highly analytical professional with proven expertise in managing and leading process improvement projects as well as managing continuous improvement initiatives across a diverse range of industrial environments. I am a results-driven leader highly accomplished in leading multi-unit operations and creating continuous improvement cultures across renowned corporations. I offer a solid track record of success leading, training, coaching, and mentoring frontline executive team members to deploy effective strategies, operate with high standards, and embrace changes. I have a distinguished record for leading and driving operational improvements that result in significant cost savings, enhanced profitability, and improved customer satisfaction. I am a passionate, hands-on collaborator, spearheading multiple Six Sigma and Lean events.

Experience

1. Manager, Dms Improvement Coach (Continuous Improvement)

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   Jan 2019 — Present · Chicago, IL, US

   In my current role, I am contributing to continuous improvement efforts while managing and improving 29 business priority processes within consumer banking to put controls in place to reduce consumer harm. I am also providing strategic direction in implementing new procedures, and standards-based on data collection through process mapping, SIPOC, FMEA, process improvement events, and lean tools coaching. I am facilitating the business in reducing non-value-added activities by using structured problem solving for three value streams.I have made some key contributions including:• Successfully managed 29 high-priority business regulatory projects putting controls in place and reducing consumer risk resulting in $13.3M in financial savings.• Provided extensive support in visualizing the flow of work and solving problems around blocked initiatives by utilizing Kanban methodology.• Coached and mentored 32 teams to identify waste/deficiencies within the processes, including implementing solutions and solving problems.• Improved employees\' skills in lean tools and principles to evolve the Lean culture across the value streams by developing and implementing skills and training matrix to provide extra developmental workshops as needed.• Analyzed internal business processes and recommended changes for improvements using the VSM tool.• Optimized project efficiency and repeatability by developing and implementing a formal checklist for project managers, process owners, and lean coaches.• Delivered improved visibility in the development of a project management tool for PCA projects to assess the project health and ensure the project delivery on time.• Spearheaded and delivered multi-day training courses involving lean tools and principles by developing lean training material.

Education

• University of Dayton

  Bachelor of Science (BS), Industrial Engineering

  2005 — 2010