Bobby Krause

About Bobby Krause

I thrive on making complexity simple and empowering users with solutions that last.Summary- 8x Salesforce Certified Consultant- 5+ years of experience across Health Cloud, Education Cloud, Service Cloud, and Experience Cloud- Core skill: Salesforce solution design that is scalable, human‑centered, and adoption‑focused- Career progression: Advanced from Analyst to Associate by leading workstreams, advising stakeholders, and delivering award‑winning solutions- Exploring adjacent roles in product ownership, business analysis, or operations strategyWhat I deliver- Award‑winning implementations with perfect end‑user NPS scores- Declarative development mastery including Flows and OmniStudio for guided workflows- Proven ability to mentor consultants, foster collaborative cultures, and align teams around shared goals- Strong business analyst and product owner skills, including discovery facilitation, backlog management, and translating stakeholder needs into actionable solutionsWhat drives me: Translating technical possibilities into real‑world impact with empathy, clarity, and collaboration. Let’s build something great.

Experience

1. Consultant - Higher Education Solutions

   IntraEdge

   Feb 2026 — Present

   Lead discovery with stakeholders to understand current processes and identify opportunities to improve the student and staff experience- Translate institutional needs into clear requirements, user stories, and process flows that guide solution design and project alignment- Partner with architects and developers to validate feasibility, support configuration decisions, and ensure the solution fits real Higher Education workflows- Support testing and user readiness activities so institutions can adopt new tools with confidence and achieve meaningful outcomes.

Education

• University at Buffalo

  Bachelor of Science (BS), Finance, Management Information Systems

  2013 — 2017