Bobby Floujeh
Tm, @Jonas Software
Mississauga, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
Tm, @Jonas Software
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EDUCATION
1999 — 2002
Concordia University
BComm, MIS
N/A
Golden Gate University
Doctor's Degree, Emerging Technologies & Generative AI
SKILLS
Help Desk SupportVoice of the CustomerCustomer Relationship Management (Crm)Hiring PracticesService DeskTeam BuildingProblem ManagementIncident ManagementOutsourcingCall CenterItilOperations ManagementTechnical SupportKpi ImplementationCall Center ArchitectureKnowledge ManagementContinuous ImprovementBusiness ProcessP&L AccountabilityLeadershipCall CentersCustomer SatisfactionBusiness Process ImprovementKaizenTeam ManagementCrmProcess EngineeringCross-Functional Team LeadershipTeam LeadershipProcess ImprovementCustomer ServiceVendor ManagementManaged ServicesProject PlanningCoaching
ABOUT BOBBY FLOUJEH
Business Leader | Multi-Unit P&L Management | Growth & Profitability Architect I…
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