Bobby Chawla
Project Management | Technical Solutions and Delivery | Account Management
- Role
- Service Delivery Team Lead at Fidessa
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Bobby Chawla
Project Manager & Financial Analyst with extensive professional experience in financial…
Experience
Service Delivery Team Lead
Jan 2008 — Present · Chicago, IL, US
Coordinated closely with account managers and clients to gather business requirements, manage customer expectations, and design technical solutions.• Managed a team in executing cross-functional projects for the firm, evaluating employee performance and utilizing analytical insights to promote staff productivity. • Overhauled internal ticket management practices by streamlining workflows and defining new operational procedures, thereby bolstering account management methodologies. • Directed project lifecycle management efforts to facilitate successful client migrations from competing services.• Helped design, implement, and enforce new workflow practices, constructing diagrams that enabled more efficient client onboarding, smoother project management, and successful final deliveries. • Devised training programs for multiple staff functions, easing cross-functional coordination among employees.
Education
Texas A&M University
Bachelor of Business Administration (BBA)
Skills
- Equity Derivatives
- Exchange Connectivity
- Trading Systems
- Business Analysis
- Derivatives
- Market Data
- Order Management
- Low Latency
- Connectivity
- Unix
- Options
- Fidessa
- Sybase
- Financial Markets
- Trading
- Trading System
- Sdlc
- Equities
- Equity Trading
- Electronic Trading
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