Bobbie Ham
Sr. Application Systems Analyst
- Role
- Sr Apps Systems Analyst at UNC Health
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Bobbie Ham
I am a dynamic and highly motivated Applications Systems Analyst with a wealth of…
Experience
Sr Apps Systems Analyst
Jul 2022 — Present · US
Senior Epic Ambulatory Analyst*Meet in person with existing and potential Community Connect partners, provide high level of customer support and collaboration, and deliver Epic workflow demonstrations *Acts as the primary point person for Practice Managers associated with Community Connect*Responsible for Ambulatory build, implementation, go-live support and maintenance for Community Connects as well as internal customers*Perform clinic walk-thru, assess workflows, Epic build and provide go-live support*Insures training requirements have been met prior to network access released to end users*Act as a project lead for complex projects, simplifying workflows as needed*Manage all Ambulatory department requests, assign build tasks to analysts and facilitate approval through the Facility Structure Workgroup*Hold bi-weekly team meetings with our Roll-Out and Department Build team members to discuss the status of deliverables, shared issues, end-user concerns, training, and upcoming milestones*Perform system configuration, optimization, and maintenance of Epic software modules*Collaborate with end users to identify and address system issues and improvement opportunities*Provide end-user training and support during system upgrades and enhancements
Education
Campbell University
Bachelor of Applied Science (B.A.Sc.)
2011 — 2014
Business Admin/ Campbell University
Associate's degree
2011 — 2012
Wake Technical Community College
Business Administration and Management, General
2009 — 2011
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