Bob Andros

About Bob Andros

The hardest part of strategy isn\'t deciding what to do - it\'s getting it done!\" I…

Experience

1. Sr Director, Business Transformation and Corporate Operations

   Mimecast

   Aug 2022 — Present · Boston, MA, US

   As a strategic leader reporting directly to the Chief Transformation Officer, I oversee the development of strategic priorities, and manage and govern a portfolio of transformation initiatives across the company, working closely with the CEO, CMO, and CPO to identify, prioritize, and execute on these key strategic initiatives.• Co-authored Strategy White Paper with CEO and executive team during major corporate strategic shift, to redefine the corporate vision, mission and strategic priorities for the next 3 years, and ensure strategic alignment across the company. • Developed GenAI usage and adoption strategy and execution plans, leading to an increase in GenAI usage from 25% to 90% in 4 months across 2,500 corporate employees.• Successfully led four FY24/25 enterprise transformation initiatives, focused on quote to cash, customer retention, customer support, and launching a new channel partner program. Cross-functional collaboration with Sales, Channels, CS, Support, IT, and Operations. Met or exceeded goals in 7 key metrics across these initiatives, including: CSAT (102% of goal), NPS (138% of goal), Upsell ARR$(109% of goal), Pipeline conversion (99% of goal), and New Pipeline Generation (135% of goal)• Provided oversight and leadership for CX M&A integration for 2 acquisitions.• Assisted COO and CEO in preparations for quarterly Board of Directors meetings with PE board and provided monthly operational updates to PE team. Also led planning and content discussions for annual Strategic Leadership Team offsites.

Education

• Brigham Young University

  Bachelor of Science - BS, Economics

• Brigham Young University

  Master of Business Administration - MBA, Finance and Marketing

• Harvard Business School

  Strategy Execution Certificate

Skills

• Management
• Six Sigma
• Program Management
• Strategic Sourcing
• Product Development
• Business Development
• Customer Success
• Leadership
• Purchasing
• Strategy
• Negotiation
• Supply Management
• Change Management
• Cross-Functional Team Leadership
• Business Strategy
• Procurement