Bobak Kasrai

Partnerships Associate | Higher Ed SME | Customer Success Champion | Student & Administrator Advocate

Role
Partnerships Associate at Mentor Collective
Location
Norfolk, VA, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Bobak Kasrai

I have spent a majority of my professional career in the field of higher education and have recently branched out into the Ed Tech industry. Taking on additional responsibilities and mastering additional areas of expertise through each job transition, I have learned a number of transferable skills that would allow me to transition into many fields seamlessly. Recently, I served as an Associate Dean of Students. In this role, I led a number of departments with the goal of promoting student success and maintaining a high functioning atmosphere within the Dean of Students Office. I often served on various campus-wide committees and also coordinated the budgeting, strategic planning, and assessment initiatives for the Dean of Students Office. I currently serve in a sales/customer success role where I am responsible for generating new leads and expanding current partnerships, while also maintaining relationships. The experiences that I have gained throughout my career have helped to shape my trajectory into further leadership positions. My career thus far has been focused on promoting customer success and ensuring that customers (whether students, parents, or strategic partners) have access to reasonable solutions/needs and that institutionally, we are serving customers well. I have a long history of leadership development, as I have supervised a number of staff and departments with the goal of always encouraging my staff to grow and learn in their positions so that they are better prepared throughout the time we work together. I remain active outside of my professional roles, as I have served on the Editorial Board for an academic journal for the past eight years, support students from previous positions in a mentor capacity, continue to assist undergraduate students through volunteering, serve on the Scholarship Review Committee for the Virginia Latino Higher Education Network, and participate in a number of local community initiatives in Hampton Roads, VA. Specialties: Foreign Language: Fluent in Farsi, Basic Knowledge of Spanish Experience and Knowledge: Sales, customer success, staff management, educational leadership, project management, collaboration with internal and external constituencies, student crisis intervention, leadership development, organizational culture, financial aid, scholarships, academic advising, post-graduate advising, student support, admission recruitment, campus-wide programming, student organization advising, and more.

Experience

  1. Partnerships Associate

    Mentor Collective

    Dec 2021 — Present

    Mentor Collective is the leading provider of impact-driven mentoring programs. MC partners with universities to provide all students with a relevant, trained peer, professional, or alumni mentor. Mentor Collective partner institutions have seen an average reduction in melt rates of -13.79% and an average effect on retention of +3.84%, with a total of over mentorships created since inception in 2015.

Education

  • The College of William and Mary

    Bachelor of Arts, Sociology and Black Studies Minor

    2005 — 2009

  • Old Dominion University

    M.S.Ed., Higher Education

    2010 — 2012

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Bobak Kasrai — Partnerships Associate at Mentor Collective in Norfolk, VA, US | Unifers