Bob Taylor
Make every customer interaction matter!
- Role
- Master Principal Solution Engineer at Oracle
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
About Bob Taylor
IT professional with combined technical and business solutions experience in corporate…
Experience
Master Principal Solution Engineer
Sep 2024 — Present · Dayton, OH, US
Responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision- Lead opportunities for customers ranging from Fortune 500 to very small customers- Closed opportunities in excess of $3M- Act as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations- Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions- Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products- Develop and manage reference sites through high quality technical, professional client relationships- Provide business process enhancement throughout the tweet to cash process and show how Oracle’s CX products uniquely fulfill the customer’s needs- I have lead the organization in migrating customer from our older CRM products to our newest product. This includes creating a process to help other to perform this action as well.
Education
University of Phoenix
BS
2003 — 2006
Skills
- Enterprise Software
- Sales Operations
- Oracle Crm Ondemand
- Castiron
- Active Prime
- Management
- Eloqua
- Program Management
- Obiee
- Oracle Crm
- Salesforce.com
- Sql
- Sales Consulting
- Software as a Service (Saas)
- Siebel
- Crm
- Project Management
- Business Process
- Saas
- Customer Relationship Management (Crm)
- Xactly
- Business Intelligence
- Bigmachines
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