Bob Sharpe
Executive Analyst @American Resort Management, Llc
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WORK HISTORY
Executive Analyst @American Resort Management, Llc
Orlando, FL, US
After serving in a variety of executive-level roles in the water park & theme park industry, I support American Resort Management (ARM) on a few select technology and innovation projects, drawing from my 26 years of industry experience.
EDUCATION
Webster University
Master's, Management & Leadership
Shippensburg University of Pennsylvania
Bachelor's, Business Administration
SKILLS
ABOUT BOB SHARPE
Passionate leader with 26 years of dynamic experience across large-scale operations. My expertise spans an array of sectors such as theme parks, operations, entertainment, Guest Service/Customer Service, e-commerce & ticketing, revenue, and water park operational strategies. Operational Excellence: Spearheaded operations in a variety of cross-functional businesses. I have experience building new programs such as e-commerce & online customer service chat functionality, to introducing new experiences to destinations including Virtual Line operations. Projects & Budgets: Successfully managed projects with fiscal responsibilities surpassing $20mm. Team Leadership: Directed and mentored over hourly staff and 19 management professionals, fostering growth and operational efficiency. Prestigious Affiliations: Played pivotal roles at iconic resort destinations including Universal Orlando Resort, Wet\'n Wild Orlando, LEGOLAND Florida Resort, Dorney Park & Wildwater Kingdom (Cedar Fair), and Hershey Entertainment & Resorts (Dutch Wonderland Complex). I also have ticketing expertise through my time as Director of Operations with Entertainment Benefits Group. Academic Credentials: ACBSP/AACSB-accredited institutions, holding both Master\'s and Bachelor\'s Degrees with a concentrated focus on business.Passionate about leveraging my vast experience to drive business growth, optimize operational efficiency, and inspire teams to achieve unparalleled success.
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