Bob Hicks

About Bob Hicks

Accomplished Director offering seven years of experience in combining cross-functional competencies in staff management, operations planning, customer retention and financial management. Expert in boosting revenue, quality and performance. Successful in creating and executing standard operating policies and procedures to positively impact organizational goals. Dependable leader with the ability to develop, coach and motivate staff while interfacing with executives on all levels.

Experience

1. Director of Security

   Allied Universal

   Sep 2014 — Present · US

   Directly responsible for the training/management and payroll of 10+ Security professionals. Responsible for organizing and overseeing the security force of the company they work for. This includes managing individual guards, making schedules and designing patrol routes. Other duties may include risk management as well as the handling of situations that go over the heads of other employees. Responsible for payroll and all client relations including but not limited to; contract disputes, post order and company policy mandates and contract planning. Strategic Consulting, including business plan and sales strategy development.Responsible for all security training to security professionals and supervisors.Responsible for all hiring that occurs for the site being worked. Coordination with local law enforcement for all traffic flow and mediation needs.Directly involved in securing all plant audits up to and including internal and environmental.Contract enforcement and negotiation based off of local job pay rates and trends. Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.