Bob Everson
Solution Delivery Manager - Blue Cross Blue Shield of Hawaii @HMSA
Signup · Get unlimited contacts
WORK HISTORY
Solution Delivery Manager - Blue Cross Blue Shield of Hawaii @HMSA
Honolulu, HI, US
Blue Cross Blue Shield of HawaiiHealth Care Insurance Provider for the Hawaiian IslandsSolution Delivery Manager for Enterprise Technology Membership Services Billing, Payment and Finance Business Processes, BillTrust, SAP, Cognizant Trizetto QNXT Enterprise Software Solution, SAAS ServiceNow Cloud Application, iPaaS Informatica Cloud, Salesforce Cloud• Manage, coach and mentor 25 technical direct reports in Hawaii and multiple onshore and offshore contactors distributed globally. Manage, mentor, hire and develop staff. • Provide Mentoring, Coaching and training to direct employees to meet their professional goals• Provide Vendor Management, recruiting, hiring and personal assessments for employees within my organization• Communicate with stakeholders and employees to expedite collaboration across all required parties• Provide software development management leadership to support all the Hawaiian Islands with an QNXT open platform service-oriented architecture to meet the business needs for health care providers. Phased approach from Waterfall to Agile SCRUM SDLC approach. Use of Microsoft Team Foundation Server for development.• Communicate incident status and outcomes to executives.
EDUCATION
University of Hawaii at Manoa
MA - Communication, Organizational and Intercultural Communication
Colorado State University
MBA - Master of Business Administration, Management
University of Hawaii at Manoa
PhD - Communication and Information Sciences
Washington State University Graduate School
MS - Master of Science, Technology Management
University of Tampa
BS - Bachelor of Science, Computer Information Systems
ABOUT BOB EVERSON
I’m a practitioner-oriented professional and researcher with a passion for exploring how communication and emerging technologies shape the workplace. My professional and academic work focuses on managerial communication styles and the impact of AI on the future of work, combining human-centered insight with strategic foresight.With experience in IT Management, teaching, interdisciplinary research, and public speaking, I enjoy helping organizations and individuals improve how they communicate, adapt, and lead in an AI-enhanced world. I’m particularly interested in roles where I can contribute through teaching, consulting, curriculum development, or research, especially around leadership, digital transformation, and future workforce strategies.Always open to collaboration, guest speaking, or part-time/contract work related to communication, leadership, or AI strategy in education or business settings.Published Manuscript:\"Adapting or Avoiding AI: A Coping Theory Approach to Employee Responses in the Future of Work,\" HICSS-59 Hawaii International Conference for Social Science, ISBN: 97••••••••95 · Jan 6, 2026.Published Manuscript: “Exploring Employee Attitudes and Behaviors related to AI Technology and the Future of Work”, Journal of Organizational Psychology ISSN# 21••••09, volume 25(2), 2025.Published Manuscript:\"Managerial Communication Styles as Predictors of Employee Job Satisfaction: A Mixed-Methods Study,\" Journal of Organizational Psychology ISSN# 21••••09, volume 25(3), 2025.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.