Bob Doran

About Bob Doran

Retired Senior Hotel Executive with a proven track record of leadership and successful team development, maximization of Revpar, implementation of efficiencies of operation through process management, exceeding profit expectations, all while enhancing the guest experience. Skilled at empowering associates to highlight individual aptitudes. Earned reputation for high energy, contagious enthusiasm, unflappable values, and strong work ethic. Now enjoying running the lobby at the nearby 5 Diamond, 5 Star Broadmoor Hotel! Extensive experience in full service (DoubleTree, Marriott, Embassy Suites, Sheraton, and independents), select service (Courtyard by Marriott), and extended stay (Residence Inn, Homewood Suites) hotels. Experience in diverse economic conditions, as well as market locations including international, airport, downtown, suburban, and resort. Exceptional value to the organization beyond the property level as evidenced by key role played in development of CSM Lodging\'s initial policies and procedures, as well as on-going best practices. Engaged in community relations as evidenced by role in reorganization of 27 hotel member Bloomington (MN) Hospitality Association. Executive committee member for 9 years, including President from 20••••07. Secretary/Treasurer of Pikes Peak Lodging Association 2012-13. Specialties: Extensive operations, revenue management, and sales & marketing experience. Multiple flag and brand experience. Financial analysis. Food and beverage operations inprovement. Renovations and openings. Training and development of staff for promotion. Strong customer service orientation and skills. Strong budgetary, forecasting, and cost control skills. Rapid improvement of troubled assets

Experience

1. Lobby Host

   The Broadmoor

   Dec 2018 — Present · Colorado Springs, CO, US

Education

• Baldwin Wallace University

  BA

Skills

• Yield Management
• Budgets
• Catering
• Forecasting
• Management
• Customer Satisfaction
• Resorts
• Front Office
• Hospitality Management
• Hospitality
• Revenue Analysis
• Rooms Division
• Pre-Opening
• Restaurants
• Team Building
• Training
• New Business Development
• Food & Beverage
• Hotels
• Lodging
• Leadership
• Employee Training
• Marketing
• Hospitality Industry
• Hotel Management
• Sales