Bob Blackburn

Head of Customer Service / Technical Support at Blink Home Security

Role: Head of Customer Service Technical Support at Blink, An Amazon Company
Location: North Reading, MA, US
LinkedIn followers: 500 followers

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About Bob Blackburn

RESULTS-DRIVEN PROFESSIONAL with 20+ years’ experience in Services organization…

Experience

Head of Customer Service Technical Support
Blink, An Amazon Company
Jun 2017 — Present
Scaling the services team for a company that is a rocket ship.

Skills

Icm
Service Management
Organization
Unified Communications

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Bob Blackburn

Experience

Head of Customer Service Technical Support

Skills

Find verified contacts for anyone on LinkedIn