Bob Andrews

About Bob Andrews

I am an IT leader passionate about aligning technology strategy with organizational goals to deliver secure, reliable, and innovative solutions. My focus is on creating environments that enhance customer experience and drive business success through intentional, forward-thinking technology investments.I specialize in:>Strategic Vision & Planning: Developing operational plans that support long-term objectives, leveraging automation, AI operations, predictive analytics, and productivity solutions to improve the digital employee experience.>Cross-Functional Collaboration: Building strong partnerships across the organization to break down silos, foster innovation, and ensure IT service delivery aligns with business priorities.>Platform Strategy & Lifecycle Management: Driving ITSM platform strategy and lifecycle processes with robust policies for security, device usage, and performance optimization.>Thought Leadership & Future Readiness: Guiding organizations through technological transitions with scalable systems, competitive vendor strategies, and a focus on ROI and innovation.My mission is to empower teams and organizations to thrive in a rapidly evolving digital landscape by combining strategic foresight with operational excellence.

Experience

1. IT Leader in Technology

   INTRUST Bank

   Jun 2025 — Present · Wichita, KS, US

   Strategic Vision & Alignment: Focus on creating a secure, reliable, and innovative environment that supports customer needs and aligns with organizational goals. Ensure technology investments are intentional and forward-thinking.• Strategic Planning & Operations: Develop and implement operational plans that support the strategic vision. Set clear priorities and assess technology roadmaps to keep my teams aligned with long-term objectives. Drive automation, AI Operations, Predictive Analytics, Productivity Solutions, and enhance the digital employee experience.• Cross-Functional Collaboration & Influence: Build strong partnerships with business stakeholders to improve customer experience and align IT service delivery with organizational priorities. Identify collaboration opportunities and break down silos to drive innovation and achieve success.• Platform Strategy & Lifecycle Management: Own the ITSM Platform Strategy. Oversee Lifecycle Management by establishing policies for device usage, security, and lifecycle processes. Ensure platforms align with organizational maturity and monitor performance metrics to identify improvement areas.• Thought Leadership & Future Readiness: Serve as a thought leader in strategic IT planning, selecting scalable systems that support collaboration and growth. Continuously evaluate processes and vendor offerings to ensure competitiveness and guide the organization through technological transitions with a focus on ROI and innovation.

Skills

• Business Process Improvement
• Data Center
• Information Technology
• Troubleshooting
• IT Operations
• IT Management
• Visio
• Servers
• Itil
• IT Strategy
• Vendor Management
• Sharepoint
• Process Improvement
• Disaster Recovery
• Business Analysis
• Active Directory
• Windows Server
• Microsoft Exchange