Jude B.

About Jude B.

10+ years in both technology and business by using sound judgment, communicating to, and engaging the proper resources to identify, remediate and resolving incidents. Following the company’s mission and goals by focusing on growth strategies, and enjoy taking initiative on complex projects, leading, and delegating tasks. Innovated/developed new systems to support the business and to simply processes.

Experience

1. Product Manager Healthcare Interoperability & Clinical Referral Platforms

   Highmark Health

   Jun 2025 — Present · Pittsburgh, PA, US

   Driving seamless, standards-based care coordination for physicians and cliniciansI lead product strategy, development, and adoption for a SMART on FHIR–based, vendor-agnostic clinical referral application that enables physicians and clinicians to connect patients with critical support programs. As the accountable owner, I ensure the platform functions reliably, integrates smoothly with EHRs and program vendors, and delivers measurable value across the care continuum.Key Responsibilities & Impact:Own the full product lifecycle—from vision and roadmap to post-launch adoption—ensuring alignment with organizational goals, regulatory requirements, and market needsDefine and drive the Interoperability Roadmap, translating complex clinical and technical requirements into prioritized features using Agile/Scrum (acting as Product Owner for key initiatives)Establish OKRs, KPIs, and gap analyses to measure adoption, guide enhancements, and report outcomes to C-suite stakeholdersConduct on-site provider evaluations post-implementation to validate user satisfaction, refine workflows, and uncover optimization opportunitiesLead market research and journey mapping to anticipate clinician needs and shape a human-centered product experienceServe as the primary liaison between business stakeholders, clinical teams, engineering, and external vendors—ensuring seamless integration and clear communicationRepresent interoperability products in enterprise governance forums, influencing cross-functional alignment and strategic investmentMentor and guide a Senior Functional Product Analyst (indirect report) and collaborate with associate Product Managers to elevate team capability

Education

• University of Pittsburgh-Johnstown

  Bachelor of Arts - BA

• University of Pittsburgh

  Bachelor of Arts - BA

Skills

• New Hire Processes
• Databases
• Linux Server
• Winscp
• Lotus Notes
• Access
• Unix Shell Scripting
• Oracle
• Powerpoint
• Microsoft Excel
• Microsoft Office
• Management
• Html5
• Payroll
• Analysis
• Asp.net
• Oracle Applications
• Leadership
• Css3
• Css
• Public Speaking
• Customer Service
• Microsoft Sql Server
• Claim
• New Hire Paperwork
• Employee Benefits
• Peoplesoft
• Putty
• Html 5
• Microsoft Powerpoint
• Microsoft Access
• Microsoft Word