Bo Yu

About Bo Yu

18 years of experience in Internet based product development, with 12 years devoted to banking project management, development, and business requirement management * Expert level understanding of payment processing, disbursement service, Reconciliation, cash positioning and forecasting* Expertise in Trade Import and Export business banking and Import/Export Operation process management * Proficiency in Citi Corporate Customer On-boarding process * Understanding of Online Banking Identity Protection technology from customer authentication, authorization, to user and service entitlement model* Communication and interpersonal skills connecting various business customer needs and technology solutions* Time proof problem solving and organizational skills for both functional and technical issues across the board* In depth experiences in software design, web development, requirement management, project management, and vendor management

Experience

1. Project Manager

   Citi

   Mar 2001 — Present · NJ, US

   March, 2001 – Present Citi, NJ, USA Project Manager and Requirement Manager May, 2009 - Present• Managed business analysts to support CitiDirect BE Portal and relevant applications. Main responsibilities include project planning, people management, project coordination, product design, and process innovation.• Led a team of local language managers and testers to support language translation and testing for over 10 product lines in 23 languages.• Supervised Online Help development, deployment, testing and support for online banking products within Citi as well as those hosted for White Label customers.• Product design and requirement documentation for core Portal features such as authentication and authorization, customer activation, common web UI framework design, web navigation and customer support. • Worked with UI experts from vendors to conduct user interview, UI design and usability test for web based banking products. • Renovated online UI interface and product process improvement for corporate payments, receivables, collections, liquidity, and trade products.• Performed industry competitor analysis for Electronic Bank Account Management (EBAM).• Participated in customer document assessment and internal document review for corporate banking customer on-boarding. Worked with Technology, Product, Marketing, Operations, Legal and Compliance to understand the pain points in the existing process and recommend future development areas. Helped to define product vision and strategy for end to end EBAM re-engineering initiative.Software Designer and Development Lead March, 2001 – May, 2009Lead and design software development for CitiDirect Online Banking systems in the areas of Cash, Trade, Loan, Liquidity, and Customer Service Portal.

Education

• Stony Brook University

  Computer Science

• MBA in Finance

  Northeastern University

Skills

• Requirements Gathering
• Fixed Income
• Business Intelligence
• Vendor Management
• Product Management
• Investment Banking
• Business Analysis
• Financial Services
• Banking
• Risk Management
• Team Management
• Sdlc
• Management
• Capital Markets
• Trading Systems