Bo Thomas
Senior Healthcare Transformation Leader | Multi‑Site Operations | EMR Optimization |Business Growth & Cultural Integration | Acute & Post‑Acute
- Role
- Partner at Dash Monument
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Bo Thomas
Healthcare transformation leader with 15+ years building and scaling multi‑site Home Healthand Hospice operations. Growing revenue from $0 to $20M through people‑first leadershipand process excellence. I align culture, clinical care, and business performance; empoweringteams to sustain long‑term success through EMR conversions, acquisitions, and investortransitions. Led 6 sites and 140+ staff; delivered 3–4 EMR transitions; and built durablehospital/SNF partnerships that fuel growth.
Experience
Partner
Oct 2022 — Present · Liberty, MO, US
Key Responsibilities- Co-founded and launched Dash Monument, a locally owned monument and memorial company serving the Kansas City Northland-Oversaw all aspects of business startup: licensing, vendor partnerships, branding, marketing strategy, and financial setup-Designed and implemented operational workflows from inquiry to installation, ensuring a seamless client experience- Built relationships with local cemeteries, funeral homes, veteran organizations, and community partners to drive referrals and awareness- Managed vendor negotiations for granite, bronze, and porcelain suppliers, optimizing cost and turnaround time-Developed and executed marketing initiatives across digital, print, and community channels to establish brand visibility- Supervised day-to-day operations including sales, customer service, scheduling, and quality control- Created educational outreach programs and community seminars focused on veteran memorial benefits and planning ahead.Major Achievements & Projects- Successfully launched the showroom in Liberty, MO, establishing a trusted presence in the Kansas City Northland market-Led all branding and creative development — including company logo, website, brochures, and social-media presence- Established partnerships with local chambers of commerce and participated in ribbon-cutting, community events- Built internal processes for quoting, ordering, and monument installation — improving project turnaround and customer satisfaction- Introduced new product lines such as NFC-enabled memorial tags, porcelain portrait options, and VA-assistance services- Generated measurable social-media engagement and inbound leads within the first 90 days of launch- Developed and maintained strong vendor relationships resulting in faster production timelines and cost savings- Partnered with local senior centers and veterans’ groups to host informational sessions on memorial planning and VA benefits.
Education
Baker University
MBA
2004 — 2006
University of Missouri-Columbia
Personal Finance
1993 — 1997
Skills
- Sales Process
- Sales Operations
- Medicaid
- Home Care
- Managed Care
- Healthcare
- Hospitals
- Medicare
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