Brent A. Northam

Senior Engineering Manager @SMG - Service Management Group

Asheville, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

Senior Engineering Manager @SMG - Service Management Group

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As Senior Engineering Manager, I lead and coach multiple agile software development teams to deliver impactful solutions. My key contributions include: • Team Leadership & Culture Building: Established a transparent and collaborative culture that promotes knowledge sharing, fun, and excellence. • Career Development Framework: Designed a framework for defining engineering competencies and responsibilities to support career growth and performance reviews. • Strategic & Technical Guidance: Advised on high-level technical decisions, participated in crafting a mission and vision for the team, and guided the selection and integration of technology vendors and consultants. • Agile Practices: Introduced agile coaching practices to improve team dynamics, productivity, and delivery. • Mobile Team Launch: Successfully launched a new agile mobile app development team, including hiring and setting up processes for effective collaboration. • Process Improvements: Migrated teams to Slack, fostering transparency and streamlining communication. • Leadership Coaching: Partnered with the Director of Engineering and Head of Product on strategic decisions and initiatives.I blend people leadership with technical and organizational strategy to drive innovation and team success.

EDUCATION

1996 — 2000

Boston University

BA, Economics & International Relations

N/A

University of North Carolina at Greensboro

Master of Business Administration - MBA, Information Technology

SKILLS

Ruby on RailsSoftware DevelopmentAgile MethodologiesScrumManagementStrategySybaseWorkshop FacilitationProject ManagementTest AutomationWeb ServicesMeeting FacilitationJavascriptHtml 5ProgrammingProgram ManagementApplication DevelopmentCssAtlassian JiraKanbanGoogle AppsWaterfallPmpGoogle SitesLeadershipJavascript LibrariesJqueryJquery UIGoogle AnalyticsSoftware RequirementsPostgresqlJavaHtmlSoftware Project ManagementCrmMicrosoft OfficeEmail MarketingLean Software DevelopmentMs ProjectAgile Project Management

ABOUT BRENT A. NORTHAM

Enterprise technology leader with a track record of building durable platforms, scalable…

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Brent A. Northam — Senior Engineering Manager at SMG - Service Management Group in Asheville, NC, US | Unifers