Barry Noret
Global Account Manager at Concentrix, a global customer experience services and technologies company, providing support to the world’s best brands.
- Role
- Senior Director at Concentrix
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Barry Noret
I believe that every moment with a customer (CX) is an opportunity for growth. Through our comprehensive suite of outsourced sales solutions, we help market leaders extend the reach of their enterprise by helping them more thoroughly understand their end users and improve the customer experience. We do this with proactive engagement throughout the entire customer lifecycle – Inside Sales (net new, winbacks, warranty conversions), Customer Success (on-boarding/adoption/customer health checks and monitoring, and cross-selling and upselling), and Revenue Retention (renewals). And through our Predictive Relationship Intelligence and Sales Management (PRISM) Platform, our customer reporting portal offers on-demand access to real-time opportunities AND real-time sales representative performance. From lead qualification to customer health monitoring to upselling, ServiceSource’s predictive data models, prescriptive sales plays, and enhanced reporting take the guesswork out of proven outcomes. In short, we have nearly two decades of experience helping companies improve customer relationships and grow their bottom line. Our sales professionals, speaking 45 languages across 11 locations globally are powered by proven processes and proprietary technology to deliver predictive customer insights, better business outcomes, and higher revenues to our clients.
Experience
Senior Director
Jul 2022 — Present
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