Bernard Mulligan
Product Operations Lead @ Grubhub | Leading Customer Experience Product Improvement
- Role
- Sr Product Operations Manager at Grubhub
- Location
- East Norwich, NY, US
- LinkedIn followers
- 500 followers
About Bernard Mulligan
With over 10 years of experience in product and operations management, I am a product operations lead at Notable, a company that leverages AI to automate complex clinical workflows. My mission is to ensure customer satisfaction, operational efficiency, and product quality across a large and diverse customer base.In my current role, I manage a team of experts who review and translate clinical workflows into automation steps, collaborate with product and engineering teams to improve the automation platform and analyze operational metrics to identify and communicate emerging trends and opportunities. I have successfully led cross-organizational initiatives, managed executive escalation channels, and delivered operational excellence initiatives to meet company goals. I am passionate about solving problems, enhancing processes, and developing people.
Experience
Sr Product Operations Manager
Nov 2025 — Present · New York, NY, US
Education
University of Delaware
Bachelor of Arts (B.A.), History
2009 — 2012
Arizona State University
Bachelor of Arts (BA), History
2007 — 2009
Skills
- Time Management
- Operational Planning
- Social Media
- Research
- Powerpoint
- Microsoft Office
- Organization
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