Brian Miller

About Brian Miller

Innovative leader with experience in successful methodology design, implementation and governance, for projects, programs, services and portfolios. Advanced communicator and cultivator of key relationships with all levels of personnel, clients, and vendors. Skilled public speaker, trainer and coach. Eminent entrepreneurial capacity for new PMO/service management start-up and implementation of methodologies. Proven adaptability and perseverance; thriving within dynamic environments.PMO Management Service Management Portfolio Management Program & Project Management PgMP/PMP/ITIL4/KCS/Lean-Six Sigma Leadership Budget and Resource Planning and Management Personnel Training and Development Methodology/Process Development Project Governance Project Risk Assessment Business and Metrics Analysis Design Thinking Office Applications Expert Account DevelopmentProject/Program Experience – IT infrastructure, software development/implementation (agile and traditional), operations integration, business process development / re-engineeringApplications – MS Office, Visio, MS Project, Primavera, TeamDynamix, SAP Financial, ServiceNow, Tableau

Experience

1. Associate Vice President of Client Operations

   TeamDynamix

   Jan 2026 — Present · Nashua, NH, US

   Leading our post-implementation service teams to enable our clients to achieve the best possible outcomes in their organizations through recommended practices and usage of TeamDynamix products. These services include:• Client Support Services• Product Enablement Services• Process Consulting Services• Knowledge and Learning ManagementOur teams partner with customers to assist in expanding usage of our products, performing product configurations, conducting process and product usage assessments and providing proven approaches to project/portfolio and service management practices. Our top-rated service desk addresses requests quickly and efficiently while our Knowledge and Learning team sets our high standard for user documentation, training and learning around our products.

Education

• Tufts University

  Masters of Science in Engineering Management, Engineering

  2012 — 2014

• Rochester Institute of Technology

  BS, Marketing

  1991 — 1996

Skills

• Process Improvement
• Strategic Business
• Project Governance
• Ms Project
• Project Delivery
• Business Process Improvement
• Itil
• Project Management
• Telecommunications
• Pmo
• Pmp
• Sap
• Change Management
• Microsoft Office
• Voice Over Ip (Voip)
• Primavera P6
• Program Management
• Integration
• Project Portfolio Management
• Management Consulting
• Voip
• Portfolio Management
• Software Development
• Account Planning
• Risk Assessment
• Cross-Functional Team Leadership
• Sdlc
• Microsoft Project
• Visio