Bill McClanahan

About Bill McClanahan

With over 25 years of thought leadership experience, I’m a seasoned and market-savvy executive known for driving innovation and transformation that significantly impacts both bottom and top-line growth. I have a proven track record of propelling companies to outperform rivals in sales execution, new customer acquisition, operational streamlining, and brand expansion. As a hands-on servant leader, I’m deeply committed to transparent communication and accountability. I thrive as a creative problem solver and skilled strategist, with a natural ability to motivate and inspire diverse teams to consistently over-achieve.I welcome all invitations to connect, and I can be reached at b••••••••@gmail.com. Key skills include:Brand Expansion and Growth Sustainment P&L, Budgets, and Fiscal AccountabilityBuilding and Leading Top-Performing Teams Exceeding Targets and Delivering ResultsCustomer Service and Operational Excellence Strategic Planning and Tactical Execution Quality, Cost, and Performance Management Metrics Driven Performance Management Enforcing Safety and Quality Control Standards Team Building and Staff Retention ProgramsStaff Recruiting, Onboarding, and Development Planning and Executing Field Service Projects

Experience

1. General Manager

   Aramark Uniform Services

   Jan 2017 — Present · Bluefield, VA, US

   Earned multiple promotions with increasing leadership responsibilities over a 27-year tenure with a global provider of food service, facilities, and uniforms. Supervises 150 Full-Time Employees (FTEs), leading all staff hiring, training, development, and performance management. Holds full accountability for $25.6M annual Profit and Loss (P&L). Instrumental in leading ten locations in achieving significant revenue growth for the last two years and exceptional customer satisfaction scores for five consecutive years. Won the President’s Club Award twice and recognized as a consistent customer-focused top performer. Upholds Aramark’s standards of operation, including safety protocols and the Business Conduct Policy, ensuring compliance across all areas of the operation. Works collaboratively with the finance department to manage budgets effectively and contributes to designing improvements that enhance financial performance and operational efficiency.