Brandon Martinez
- Role
- IT Service Manager at Pomeroy
- Location
- Hackensack, NJ, US
- LinkedIn followers
- 500 followers
About Brandon Martinez
At Pomeroy, our team has enhanced IT service delivery, fostering an environment where…
Experience
IT Service Manager
Jul 2022 — Present
Oversee 30 technicians throughout the east region providing escalated support, training, and management Appointed to East Region POC for escalations, ticket backlogs, training, and mentorship Assessed system needs, improved design processes and enabled systems to align more closely with business expectations Communicated relevance of organizational goals, policies and procedures to IT department staff Recruited, trained and supervised IT department staff.
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