Badum M.
Project Coordinator | SAP S/4HANA SD Analyst | Google PM Cert (in progress)
- Role
- Team Lead Manager at Fbmc Benefits Management
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Badum M.
I\'m a hybrid professional who operates where operations, technology, and people intersect…
Experience
Team Lead Manager
Jan 2019 — Present
Lead and oversee a team of 40+ agents, providing mentorship, training, and development to empower team performance- Coordinate daily operations and schedules, ensuring compliance with benefits programs and client satisfaction- Influence cross-departmental initiatives without direct authority, improving client workflows and operational efficiency- Apply strong organizational and time management skills to manage multiple projects, client renewals, and compliance deadlines- Build long-term client relationships through clear, consistent communication.
Education
Full Sail University
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
Harris-Stowe State University
Business, Management, Marketing, and Related Support Services
2008 — 2008
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