Sarah B.

International Business Travel Consultant @Corporate Travel Management Ctm Au Nz

Brisbane, AU

Accurately process client requests using company SOPs and offer professional guidance and suggestions to ensure all customers’ expectations are exceeded.• Secure reservations in accordance with the client company’s travel policy, verify that their guidelines are not breached, and deliver the best available pricing options for the client.• Respond to email and telephone requests within each client’s specific turnaround times and ensure all tickets, itineraries, and documents are issued correctly and delivered on time.• Serve as the fire warden and first aid officer for the Brisbane team, leveraging training and expertise from working on cruise ships to enhance the safety of in-office employees.

IUBH University of Applied Sciences

Bachelor of Applied Science - BASc

Swiss Hotel Management School

Swiss Higher Diploma