Barry Manson

About Barry Manson

Information Technology Support Leader with a proven track record of modernizing business infrastructure and streamlining project delivery in complex global environments. Throughout my career, I have effectively bridged the gap between technical architecture and executive vision, ensuring that technology initiatives translate into measurable business value.I specialize in enabling organizations to make efficient and effective use of internally developed, third-party, and SaaS applications. My background spans Tier I and Tier II business systems support, quality assurance, systems testing, knowledge transfer, and end-user training, all delivered with a strong customer-first mindset and a commitment to operational excellence.Known for building trusted relationships with business stakeholders, I help shape and deploy Information Technology processes, procedures, and best practices that support strategic objectives. I also bring proven success in developing and motivating teams to deliver high-quality support services aligned with company vision, mission, and long-term growth.Core expertise includes:* Project & Program Management | PMO Leadership* Application Support, Systems Implementation & SDLC* Microsoft 365, Slack, Atlassian Jira & Confluence* Infrastructure, Networks, Data Centers & Virtualization* Active Directory & Enterprise Operations* End-User Training, Knowledge Transfer & Quality Assurance* Relationship Management & Cross-Functional Collaboration* Customer Responsiveness* Budget Management

Experience

1. Project Manager - Program Management Office

   Semtech

   Jan 2023 — Present · Atlanta, GA, US

   Successfully navigated and integrated PMO operations through two major corporate acquisitions (Numerex to Sierra Wireless; Sierra Wireless to Semtech), maintaining project continuity and cross-functional alignment.*PMO lead for a world leader in the E2E ecosystem for IoT network infrastructure as a MVNO. Supported areas of evolving carrier-grade wireless, core network, and signaling architectures at national and global scale.*Partnered with technical leads on translation of business and product requirements supporting the life cycle of IoT devices and their behaviors in the field. Directed complex infrastructure projects enhancing virtualized data centers, ensuring scalable and resilient multi-carrier connectivity for global IoT/M2M networks.*Acted as a key PMO interface for executive leadership, providing data-driven insights and project health reporting via Jira and Confluence.*Worked across global boundaries with associates & resources dispersed throughout the United States, Canada, France, Australia, and India.

Education

• University of Georgia - Terry College of Business

  BBA, Marketing/Logistics Management

• Georgia Southern University

  Core Curriculum

  1988 — 1990

Skills

• Customer Service
• Training
• Analysis
• Team Leadership
• Business Process
• Sales Operations
• Root Cause Analysis
• Databases
• Process Improvement
• System Testing
• Strategy
• Strategic Planning
• Management
• Account Management
• Team Building
• User Acceptance Testing
• Project Planning
• Hiring, Training & Development
• Help Desk Management
• Capital Budgeting
• Business Systems Implementation
• Software Quality Assurance
• Leadership
• Project Management
• Business Process Improvement
• Technical Support