Blessy Rebekha
Senior Customer Success Manager @Hackerearth
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WORK HISTORY
Senior Customer Success Manager @Hackerearth
Bengaluru, IN
With a passion for delivering exceptional customer experiences, I excel in supporting clients, driving engagement, and ensuring end-to-end satisfaction that aligns with business objectives. Leveraging my extensive expertise in HackerEarth products, I serve as a trusted advisor, adept at uncovering customer challenges, educating on product functionalities, and crafting tailored solutions to address unique needs.My role extends beyond onboarding new customers and ensuring seamless account setup; I am committed to providing comprehensive training to guarantee maximum product utilization. Collaborating with cross-functional teams including Product, Sales, and Engineering, I champion customer-centricity, sharing valuable feedback and insights to enhance product offerings and overall experience.
EDUCATION
Alpha College Of Engineering
Bachelor of Technology (B.Tech.), Information Technology
SBIOA Model Matriculation Higher Secondary School
High School, Mathematics and Computer Science
SKILLS
ABOUT BLESSY REBEKHA
Dynamic and motivated professional with a proven experience in Process training, Developement & Client handling. Generating and building relationships with clients, designing strategies, and coaching fellow-mates to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable, transformational leader act as a catalyst to drive adherence to all aspects support delivery processes.
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