Blessy Rebekha
\"Passionate Customer Success Advocate: Elevating Interview Experiences with HackerEarth Solutions\"
- Role
- Senior Customer Success Manager at Hackerearth
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Blessy Rebekha
Dynamic and motivated professional with a proven experience in Process training, Developement & Client handling. Generating and building relationships with clients, designing strategies, and coaching fellow-mates to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable, transformational leader act as a catalyst to drive adherence to all aspects support delivery processes.
Experience
Senior Customer Success Manager
Apr 2024 — Present · Bengaluru, IN
With a passion for delivering exceptional customer experiences, I excel in supporting clients, driving engagement, and ensuring end-to-end satisfaction that aligns with business objectives. Leveraging my extensive expertise in HackerEarth products, I serve as a trusted advisor, adept at uncovering customer challenges, educating on product functionalities, and crafting tailored solutions to address unique needs.My role extends beyond onboarding new customers and ensuring seamless account setup; I am committed to providing comprehensive training to guarantee maximum product utilization. Collaborating with cross-functional teams including Product, Sales, and Engineering, I champion customer-centricity, sharing valuable feedback and insights to enhance product offerings and overall experience.
Education
Alpha College Of Engineering
Bachelor of Technology (B.Tech.), Information Technology
2010 — 2014
SBIOA Model Matriculation Higher Secondary School
High School, Mathematics and Computer Science
2008 — 2010
Skills
- Editing
- Windows
- Customer Relationship Management (Crm)
- Public Speaking
- Microsoft Powerpoint
- Project Management
- Sql
- Crm
- Team Management
- Sourcing
- Vendor Management
- C++
- Microsoft Excel
- Powerpoint
- Microsoft Word
- Java
- C
- Customer Service
- Html
- Management
- Business Development
- Microsoft Office
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