Blake McDonald

Corporate Banking Manager @Handelsbanken

Derby, GB

Working in the corporate banking team at Handelsbanken’s Derby branch, I manage a portfolio of corporate clients, including trading business and property investors. In the UK, Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence due to a nationwide network of branches and a long-term approach to customer relations. Handelsbanken specialises in providing personalised and competitive banking services to both businesses and individuals, as well as wealth and investment management services through its UK subsidiary Handelsbanken Wealth & Asset Management. Each Handelsbanken branch operates as a small business enabling it to make decisions at a local level and provide a service that is bespoke. The focus is always on the need of the individual customer and not on the sale of specific products, hence neither the bank nor its wealth and asset management subsidiary offers its staff bonuses.This approach has helped us become rated top for satisfaction 17 years running in an independent satisfaction survey for personal and business banking customers (EPSI Rating Group, 20••••25). We have been named as the most recommended provider for relationship / account management for SMEs by the Competition and Markets Authority\'s Independent Service Quality Survey (August 2024). We have also been recognised as one of the World’s safest banks (Global Finance Magazine\'s World\'s Safest Banks 2024 rating)