Blake Coughlin
Team Lead, Strategic Customer Success Manager at Rapid7
- Role
- Team Lead, Strategic Customer Success Manager at Rapid7
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Blake Coughlin
Account Management and Customer Success professional with strong relationship building talent, superior work ethic, and organizational skills. Proven ability to build rapport with clients for long-lasting partnerships. Offers 15+ years of experience in diverse customer success/account management environments.
Experience
Team Lead, Strategic Customer Success Manager
Dec 2025 — Present
Education
Northeastern University
Bachelor of Science, Business Administration; Marketing
2000 — 2005
Skills
- Project Management
- Salesforce.com
- Key Account Management
- Meet Deadlines
- Customer Service
- Mobile Devices
- Strategic Planning
- Training
- Customer Satisfaction
- New Business Development
- Customer Driven
- Client Development
- Mobile Commerce
- Start-Ups
- Client Relationship Building
- Crm
- Employee Training
- Client Liaison
- Direct Sales
- Audio Conferencing
- Mobile Marketing
- Managed Services
- Telecommunications
- Saas
- Leadership
- Business Development
- Mobile Technology
- Recruiting
- Strategy
- Mobile Payments
- Customer Relationship Management (Crm)
- Client Relations
- Account Management
- Employee Management
- Sales
- Helping Clients Succeed
- Process Improvement
- Strategic Partnerships
- Marketing Strategy
- Management
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