Blake Baldwin
Director, End User Services @News Corp
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WORK HISTORY
Director, End User Services @News Corp
Princeton, NJ, US
EDUCATION
DeKalb College (Division of Georgia State University)
Business Administration
Dow Jones Training Services
ACMT Hardware and OS X Troubleshooting
Ocean County College
Business Administration
Dow Jones Training Services
PPM-Time Management
Dow Jones Training Services
Configuring and Administering Windows 7
Dow Jones Training Services
Plan, Deploy, Manage SCCM Configuration Manager
PC AGE Career Institute
Network Administration/Engineering, Network Engineering
SKILLS
ABOUT BLAKE BALDWIN
Collaborative leader with dedication to partnering with leadership and coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining world-class IT support teams and relationships with a diverse range of stakeholders in a dynamic, fast-paced multi corporation global IT support environment.Skills• Leadership• Key Performance Indicators (KPIs)• Disaster Recovery Planning• Staff Management• Critical Thinking • Service Level Agreements (SLAs)• Team Building• Collaboration• Cultural Awareness• ITIL Best Practices
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