Blake Acevedo Oliver

About Blake Acevedo Oliver

A lifelong resident of Orange County, International Relations graduate and multilingual…

Experience

1. Account Manager Customer Relations Team

   Eizo

   Aug 2022 — Present · Cypress, CA, US

   Manage multimillion dollar accounts throughout the United States, Canada, Mexico and parts of Latin AmericaGenerate sales reports, bid pricing letters, pricing guides, sales fulfilment reports and daily posted invoices Forecast ETA of products from Japan, Germany, and China to USA and ESD to clients with data analysis Collaborate with teams in the West, Northeast, and Southeast regions to provide product updates for growing accountsEngage with end-users to convey the benefits, uses and applications of various monitors within the ColorEdge/ FlexScan linesDeliver exceptional service with detailed consideration to client needsUtilize multilingual skills to create an inclusive culture, rapport with clients and communicate product knowledgeTrain and assist team members in procedures and best practices for accomplishing company goals Update and manage company product production charts via customer demand, purchasing patterns and backorder analysisManage processing and shipment of purchase orders via calendar scheduling and workload distributionManage and facilitate biweekly sales representative meetings, analyze sales forecasts and sales opportunities, and update product production charts for managementManage and service strategic house accounts such Karl Storz Endoscopy America, Siemens Healthcare, GE Healthcare, Canon, Optum Healthcare, etcServe as the day-to-day relationship manager for internal and external partners such as air, boat and trucking logistic vendorsOversee day-to-day operations with business partners and act as the primary point of contact for internal and external escalationsCustomer service mindset; I am obsessed with client satisfaction and team cohesion

Education

• California State University, Long Beach

  Bachelor's Degree, International/Global Studies

  2013 — 2015