Blair Humienny

About Blair Humienny

As a Senior Enterprise Customer Success Manager with a unique blend of technical expertise and client-focused communication from 13 years of consistent experience, I excel at managing complex processes and building strong relationships. I thrive in roles that require both strategic thinking and attention to detail. My ability to navigate both the operational and interpersonal aspects of customer relationships has enabled me to drive impactful outcomes for clients, including many industry leaders. I’m passionate about leveraging my diverse skill set to foster long-term client success and deliver solutions that meet evolving business needs

Experience

1. Senior Enterprise Customer Success Manager

   Structured

   Jul 2025 — Present · New York, NY, US

   Supporting enterprise clients in the successful onboarding, training, and adoption of a leading channel marketing automation platform. I serve as a strategic advisor, helping clients optimize marketing workflows, integrate advanced tools (including AI), and drive long-term value. I collaborate cross-functionally with Sales, Product, and Support to improve customer experience, reduce churn, and ensure alignment with business goals. Focus areas include through-channel marketing, MarTech strategy, and scalable customer success initiatives.

Education

• University of Pittsburgh School of Business

  Bachelor of Science - BS, Business Administration

  2010 — 2013

• Hofstra University

  BS in Music Business, Music Theory and Composition

Skills

• Facebook Ad Power Editor
• Research
• Html
• Digital Marketing
• Facebook
• Google Adwords
• Excel
• Marketing Research
• Communication Skills
• Facebook Edgerank & Analytics
• Marketing
• Advertising
• Adobe Photoshop
• Communication
• Google Analytics
• Photoshop
• Social Media
• Public Relations
• Twitter Analytics
• Iwork
• Ability to Work in Teams
• Microsoft Office
• Social Media Marketing
• Microsoft Excel