Blair Pepin
Multi-Store Operations | Retail Technology & Applications
- Role
- Director of Retail Operations at Kendra Scott
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Blair Pepin
As the Senior Manager of Retail Operations at Kendra Scott, I oversee the operational excellence and performance of over 100 stores across the US. With more than 10 years of experience in retail, I have developed strong skills in customer service, leadership, training, and project management. I am passionate about creating a positive and engaging culture that empowers our team members and drives our business growth. I have successfully led and implemented multiple initiatives to enhance the customer experience, optimize the store processes, and leverage the technology solutions. I am also committed to giving back to the community and supporting the philanthropic mission of Kendra Scott. I enjoy collaborating with cross-functional partners and stakeholders to deliver innovative and impactful results.
Experience
Director of Retail Operations
Sep 2023 — Present
Education
Northwood University
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
2008 — 2011
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