Wayne Johnson

About Wayne Johnson

Passionate about the transformative power of sales and the art of customer satisfaction, I believe that the heart of business success lies in building genuine relationships and delivering tailored solutions. My philosophy centers around understanding client needs at a granular level and responding with agility and innovation. As a seasoned sales leader, I\'ve honed the ability to not only meet but exceed expectations by fostering a culture of excellence within my teams.With an extensive background in sales management, customer service, and account management, my expertise spans across product management, new business development, and strategic account growth. I bring a wealth of knowledge in pricing, proposal development, and custom network solutions, ensuring that my clients are equipped with competitive advantages in their respective markets. My hands-on experience in training and developing successful sales teams has been a cornerstone of my career, enabling me to empower others to achieve outstanding results.My professional journey is marked by significant achievements, including a 156% year-over-year increase in sales funnel size and a 24% year-over-year sales growth in Q3 2023 with Windstream. At Lumen, I spearheaded a 43% year-over-year growth in sales results and maintained a 123% sales attainment in 2019. Additionally, I take pride in my role as an adjunct professor at Endicott College, where I impart practical sales management and business computer skills to the next generation of business leaders.Looking forward, my ambition is to leverage my extensive sales acumen to drive business growth and build high-performing teams. I am eager to collaborate with forward-thinking organizations that value innovative sales strategies and exceptional customer experiences. Let\'s connect and explore how my expertise can contribute to the success of your business and create lasting impacts in the marketplace.

Experience

1. Channel Manager

   Lumen Technologies

   Jul 2024 — Present · US

Education

• Boston College

  Bachelor of Arts - BA, Economics

• University of Phoenix

  Masters, Business Administration/Global Management

  2005 — 2008

• Boston College

  BA, Economics

Skills

• Wireless
• Sales
• Selling Skills
• Solution Selling
• Managed Services
• Salesforce.com
• Channel
• Saas
• Direct Sales
• Cloud Computing
• Telecommunications
• Sales Process
• Voip
• Sales Management
• Account Management
• Strategic Partnerships
• Cold Calling
• Call Center
• Lead Generation
• Professional Services
• Product Marketing
• Sales Operations
• Vendor Management
• Customer Satisfaction
• Selling
• Crm
• Call Centers
• Mpls
• Leadership
• Channel Partners
• Management
• Multiprotocol Label Switching (Mpls)
• Wireless Technologies
• Software as a Service (Saas)
• Customer Relationship Management (Crm)