David Blackeby
Product Service Development & Delivery Lead @Vodafone
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WORK HISTORY
Product Service Development & Delivery Lead @Vodafone
London, GB
I lead the Product and Service Development functions within Vodafone Group IT, driving the design and delivery of secure, scalable, and integrated technology solutions that underpin Vodafone’s global digital transformation.Accountable for shaping and executing the product and service roadmap across Group, Local Operating Companies, and Partner Markets, I oversee the Product Management, Solution Management, and Business/Technical Analysis teams — ensuring alignment between technology capabilities and business outcomes.My focus is on maximising value from IT4IT capabilities through effective product strategy, continuous delivery, and lifecycle management. This includes identifying enhancement opportunities, driving innovation, and ensuring that every solution contributes to operational excellence and measurable business impact.I manage multiple SAFe-aligned value streams, each comprising several Agile Release Trains (ARTs), delivering key enterprise capabilities across Portfolio Management, Continuous Delivery, Service Operations, and Intelligent Services. These initiatives directly support both IT Operations and Digital Software Engineering communities, ensuring Vodafone’s technology ecosystem remains resilient, efficient, and fit for the future.Key Achievements- Scaled SAFe delivery across multiple international value streams, improving time-to-market and collaboration across IT functions- Strengthened integration between Group and Local Market operations, increasing efficiency and service consistency- Delivered new IT4IT capabilities supporting Vodafone’s strategic transformation and digital acceleration agenda.
SKILLS
ABOUT DAVID BLACKEBY
I\'m a business focussed, versatile and dynamic senior manager with extensive experience delivering enterprise IT services across Europe and North America. Over my career, I\'ve led large-scale programmes spanning financial services, retail, government, and public sector - always with a focus on achieving measurable business value through technology.I combine deep technical insight with strong commercial awareness, ensuring IT strategy is always aligned to organisational goals. Whether shaping policy at a global level or driving operational transformation, I’m passionate about building solutions that are both cost-effective and future-ready.Known for my client-first approach, I build trusted relationships at executive levels and across complex stakeholder landscapes—ensuring alignment, transparency, and real buy-in.I’ve successfully led and developed high-performing, multi-disciplinary teams through technically challenging initiatives, from service transitions and outsourcing to major transformation programmes.My areas of expertise include- Strategy Planning & Execution | Technology Roadmaps | IT Operations & Service Delivery- Product / Service Management, Development and Delivery- ITIL v3 | PRINCE2 | Programme & Project Management- Pre-Sales Support | Service & Solution Architecture | Outsourcing & Transformation- Client Relationship & Partner Management | Financial & Personnel Management
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