Michael Blackburn
Customer Experience & Implementation Executive | Healthcare IT | Transforming Client Journeys & Revenue Outcomes
- Role
- Director, Professional Services and Implementation at Inovalon
- Location
- Portland, TN, US
- LinkedIn followers
- 500 followers
About Michael Blackburn
Dynamic Healthcare Implementation & Revenue Cycle Leader | Driving Operational Excellence…
Experience
Director, Professional Services and Implementation
Apr 2025 — Present
As the Director of Implementation, I lead the delivery and training of our SaaS-based products and professional services, ensuring maximum customer satisfaction, revenue conversion, and retention. I oversee the Implementation team, ensuring quality implementations and product adoption across multiple applications in the healthcare space. My role involves developing and laying the foundation to guarantee our customers\' positive experience.
Education
American InterContinental University
Bachelor of Business Administration (B.B.A.)
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