Brian Rushing
Associate Customer Success Manager @ExtraHop
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WORK HISTORY
Associate Customer Success Manager @ExtraHop
Manage a portfolio of 41 enterprise clients, driving adoption, retention, and value realization of ExtraHop’s Network Detection and Response (NDR) platform to strengthen organizational security posture.• Lead onboarding, customer health reviews, and strategic engagements, delivering tailored success plans aligned with client goals.• Collaborate cross-functionally with Sales, Support, and Solutions Architecture teams to ensure seamless client experiences and measurable outcomes.• Provide performance insights on ExtraHop sensors and recommend best practices for network visibility and threat detection.• Co-Membership Lead, ExtraBlack ERG – champion inclusion, professional development, and community-building initiatives for Black employees at ExtraHop.
EDUCATION
Tempe High School
High School Diploma, General Studies
Scottsdale Community College
Marketing
ABOUT BRIAN RUSHING
I’m a Customer Success & Hospitality Leader with expertise in cybersecurity (NDR/SaaS)…
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