Brian Klaja
Building AI-Native Ops at Brex
- Role
- Sr Director, Operations Strategy & Enablement at Brex
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Brian Klaja
Growth minded operations leader focused on continuous learning and improvement.
Experience
Sr Director, Operations Strategy & Enablement
Oct 2022 — Present · Salt Lake City, UT, US
Ensuring Brex\'s Operations teams are equipped and enabled to support the vision of a world where value can be created from everywhere.
Education
Liberty University
Bachelor’s of Science, Economics
2009 — 2016
The University of Texas at San Antonio
Transferred to Liberty , Economics
2003 — 2006
Auburn University Harbert College of Business
Master of Business Administration - MBA, Business Administration and Management, General
2018 — 2021
Skills
- Sales Operations
- Customer Service
- Customer Satisfaction
- Training
- Team Management
- Six Sigma
- Vendor Management
- Account Management
- Change Management
- Cross-Functional Team Leadership
- Project Planning
- Call Centers
- Call Center
- Team Leadership
- Business Analysis
- Leadership
- Program Management
- Workforce Management
- Telecommunications
- Analysis
- P&L Management
- Process Improvement
- Customer Experience
- Outsourcing
- Project Management
- Team Building
- Management
- Coaching
- Business Process Improvement
- Operations Management
- Budgets
- Strategy
- Forecasting
- Strategic Planning
- Time Management
- Quality Assurance
- Performance Management
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