Bikash Agarwal
Finance Leader @ Amazon | Customer Experience, Business Strategy
- Role
- Finance Head Customer Service Apac and Mea at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Bikash Agarwal
Experienced Finance and Strategy Leader with 18 years across Corporate Finance, Technology, and Consulting, leveraging both an MBA in Finance and Engineering background. A solutions-oriented professional and strategic thinker, recognized for fostering data-driven decisions, optimizing financial processes, and implementing impactful business improvements. Collaborative communicator with a proven ability to engage stakeholders, drive process improvements, and streamline operations.At the helm of Amazon\'s customer service finance across APAC and MEA, I have honed my expertise in cross-functional team leadership and project management. My role involves crafting financial strategies that align with customer service initiatives, ensuring optimal resource allocation to enhance the customer experience. The journey at Amazon has empowered me to fuse my technical background with financial acumen, driving data-driven decisions and process enhancements. With the help of my team, we\'ve streamlined operations and influenced the business roadmap, contributing to sustained growth and customer satisfaction in diverse markets.
Experience
Finance Head Customer Service Apac and Mea
Jun 2023 — Present · Hyderabad, IN
Finance Leader, Customer Service, Asia Pacific, Middle East, Africa, Worldwide CS Real Estate & Worldwide Consumer CS Technology and Product
Education
Visvesvaraya Technological University
Bachelor's Degree, Electrical and Electronics Engineering
Questrom School of Business, Boston University
Master of Business Administration (MBA), Business Administration and Management, General
2012 — 2014
Skills
- Unix Shell Scripting
- Business Intelligence
- Sql
- Management Consulting
- Management
- Business Analytics
- Competitive Analysis
- Erp
- Strategy
- Sap
- Project Management
- Process Improvement
- Data Analysis
- Requirements Gathering
- Cross-Functional Team Leadership
- Product Development
- Integration
- Financial Modeling
- Microsoft Excel
- Powerpoint
- Requirements Analysis
- Sdlc
- Sap Implementation
- Financial Statement Analysis
- Team Management
- Financial Analysis
- Sap Xi
- Software Project Management
- Abap
- Offshore Resource Management
- Collaborative Leadership
- Dcf Valuation
- Business Analysis
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