Bryan Kraft
IT Professional | Application Support & Network Administration | M.S. Information Technology – ASU Ira A. Fulton Schools of Engineering
- Role
- Application Specialist at Trimble Inc.
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Bryan Kraft
I\'m a passionate IT and Systems professional who enjoys partnering with clients and…
Experience
Application Specialist
Oct 2025 — Present · Knoxville, TN, US
As an Application Support Specialist at Trimble MEP, I focus on supporting customers using Accubid estimating software by resolving ticketed issues, troubleshooting errors, assisting with configuration and implementation, and guiding users through complex functions with clear communication. I manage and prioritize support requests across multiple channels, escalate and document critical issues for development teams, and create knowledge resources to streamline troubleshooting and improve user adoption. In this role, I combine technical problem-solving with strong customer service to help clients maximize the value of Accubid and keep their construction workflows running smoothly.
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