Barb Siegel
- Role
- Senior Engineering Manager - Customer Solutions at Rocket Software
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Barb Siegel
Systems Engineering and Service Delivery Leader with proven ability to manage a P&L…
Experience
Senior Engineering Manager - Customer Solutions
Sep 2022 — Present
Senior manager of professional service delivery engineering focused on deploying storage, monitoring, and content modernization competitive migrations on z/os mainframe platforms, and from mainframe to distributed or cloud environments- Launched dedicated delivery team for IBM Z Omegamon Storage and Monitoring solutions- Developed Career Matrix and plan for delivery engineering performance evaluation and career growth- Scope and Estimate service efforts for project averaging more than $500K of service revenue a quarter- Liaison with Rocket strategic partners, customers, and stakeholders in defining service deliverables and maintaining progress to completion of SOW / SLA to customer satisfaction- Develop team processes for operations, knowledge share, and career development.
Skills
- Mobile Communications and Technology
- Wireless Networking
- Results Oriented
- Wireless
- Software Quality Assurance
- Business Process Improvement
- Mobile Devices
- Mentoring
- Problem Solving
- Product Management
- Product Introduction
- Integration
- P&L Management
- Wireless Technologies
- Leadership
- Data Analysis
- Strategic Planning
- Process Improvement
- Team Management
- Quality Assurance
- Contract Management
- Crm Integration
- Presentation Development and Delivery
- Product Development
- Operations Management
- Project Implementation
- Project Planning
- Vendor Management
- Troubleshooting
- Project Management
- Microsoft Office
- Management
- Quality Management
- Strategy
- Organizational Leadership
- Personnel Development
- Telecommunications
- Cross-Functional Team Leadership
- Testing
- Cdma
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