Balasubramanyam Janakiraman

About Balasubramanyam Janakiraman

Seasoned technology leader with over 23 years of experience at fortune 500 companies in the US (11 yrs) and India (12 yrs) with excellent business acumen and thought leadership, who builds and manages highly effective engineering teams that focuses on delivering business value.My main passion is to solve business problems and capture market opportunity leveraging technology. Considerable experience in scaling systems for web scale, AI/ML imbued experiences, Product Management, Release and Quality engineering gives me a truly 360 degree perspective of product development. This is my leadership differentiator that reflects my progressive career: Extreme prioritization and resourceful leadership & collaborator with a demonstrated history of delivering on time with minimal resources. Successful streak of taking an idea to production and delivering critical business impact, through rapid agility, demonstrating value through PoC and emphasizing on iterative business value delivery. and - Adept in Engineering and product vision and roadmap Development. Ability to present to CXO level stakeholders and get business buy in.()- Customer experience (CX) is the key to business success and brand perception. I advocate Customer first approach ensuring consistent product experience. – Early adopter and demonstrated success in delivering business impact through careful and strategic pursuit of AI integration seamlessly for amplified productivity: Adept and hands-on with cloud platforms(AWS, Azure, Openstack, VMware), various Distributed computing patterns, Polyglot microservices architectures and Container orchestration : Comprehensive experience in scaling and engineering complex IoT platform - Strong inter team relationships are the underpinning of organization success. I bring together and foster strong strategic relationships with Engineering, Operations, Product, Sales and Client services teams- Competition and Market assessments, Roadmaps. Product monetization and Revenue models. UX workshops

Experience

1. Engineering Leader & People Enabler

   Microsoft

   Nov 2020 — Present · Hyderabad, IN

   Successfully built and scaled multiple high performing engineering teams from scratch, Lead global cross team collaboration between Product, Engineering and Business leaderships to build Product & Engineering roadmaps. My teams are self organized, practice “Rapid agility”, results oriented and consistently deliver business impact on time.Spearheaded early adoption of technologies for differentiated product and user experiences. Some example of these are “conversational experiences” for employee self service in one of the largest enterprises on earth leveraging “Transformer” models even before GenAI became widely accessible and general knowledge. “Ticket Escalation predictors” as a supplemental capability to Service Now ITSM, “Teams call Anomaly detection”, “Teams Meeting Room Assistant” are a few other successful endeavors.\\A proponent of “User and product” first philosophy, I have a demonstrated history of building product roadmaps and taking them to “Value realization” by successfully lighting up experiences. Some of my charters include\\d - “ ” - modernizing enterprises employee support experiences from “go to physical support touchpoint like Tech link” to a “Digital first, bring the support to the users palm before the employee faces disruption” model by leveraging ML and Conversational AI experiences- Microsoft is one of the largest enterprises on the planet. Our “Digital Estate” is unique, vast and complex. A common challenge for enterprises to manage and govern their digital estate is not only a security and compliance requirement but a “Trust” imperative. My teams ensure this is a enterprise capability.

Education

• Bangalore University

  Bachelor of Engineering, Mechanical Engineering

  1997 — 2001

• Indian School of Business

  PGPMax, Executive MBA in General management

Skills

• Product Management
• Openstack
• Silk Performer
• Leadership
• Web 2.0
• Vagrant
• Sharepoint
• Soa
• Pl/Sql
• Appdynamics
• Visual Studio
• Business Analysis
• Windows Server
• Java
• Databases
• Business Analytics
• Cloud Computing
• Enterprise Performance Strategy
• Perl
• Vbscript
• E-Commerce
• Application Performance Management
• Quality Assurance
• Ant
• Scalability
• Software Development Life Cycle (Sdlc)
• Vmware Esxi
• Iis
• Akamai
• Agile Methodologies
• Tomcat
• Management
• Business Intelligence
• Software Project Management
• Websphere Application Server
• Thread, Heap and Core Analysis
• Performance Engineering
• Splunk
• Web Services
• Loadrunner