Vivek S.

Customer Lifecycle Management | Marketing Automation | Customer Communication | Customer Engagement

Role: Manager Clm at PNB MetLife India Insurance Co. Ltd
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

About Vivek S.

Results-driven Campaign Management Professional with expertise in developing and executing successful campaigns through effective planning, strategy, and marketing automation. Skilled in workflow management, customer journey mapping, and email template development to deliver impactful messages that drive engagement and conversions. Proficient in tracking and analyzing campaign performance stats to continuously improve results and optimize ROI.A collaborative team player with strong project management skills and a dedication to delivering exceptional results. Excited to leverage expertise in campaign planning and execution to drive business success.Skills - Campaign Management | Campaign Planning & Strategy | Marketing Automations | WorkflowManagement | Customer Journey | Email Template Development | Campaign Performance Stats | Event Schema | Data Modelling | Web & App Integration With Martech Tools (MoEngage)Software & Tools - MoEngage | CleverTap | Klaviyo | Mailchimp & Mandrill | HubSpot | Adobe Analytics | Google Analytics | SendInBlue | Active Campaign

Experience

Manager Clm
PNB MetLife India Insurance Co. Ltd
May 2025 — Present · Gurugram, IN

Education

Central Board of Secondary Education
Higher Secondary School , Science
Maharshi Dayanand University
Master of Business Administration - MBA, Marketing/Marketing Management, General
Maharshi Dayanand University
Bachelor's degree, Computer Science
Central Board of Secondary Education
Senior Secondary School , Science

Contact information

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Vivek S.

Experience

Manager Clm

Education

Central Board of Secondary Education

Maharshi Dayanand University

Maharshi Dayanand University

Central Board of Secondary Education

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