Bittoo Sharma
Order Management | Supply Chain Operations | Project Management | MBA 2023
- Role
- Assistant Manager at Genpact
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Bittoo Sharma
Assistant Manager with over 8+ years of experience in end-to-end P2P, QTC & O2C Process…
Experience
Assistant Manager
Feb 2025 — Present · Noida, IN
Delivering services in area of Sales Support and will be handling processes related to Order entry andmanagement, Order fulfillment, Contract management, Master data management, Territory manager support and Reporting and Analysis.→ Lead a team working in Sales support area and own a smooth operation.→ Responsible for team outcome (efficiency / critical metric / SLA) and reporting of critical metric / SLA.→ Processing complex country-specific Orders especially for Central Eastern Europe countries like United Kingdom, Italy, Spain, Germany (GSA), Iberia, France and Nordics etc.→ Act as subject matter specialist and resolve / support team in achieving the business objectives.→ Drive governance and relationship with customer and front face any critical issues from customer and perform corrective action and preventive action planning.→ Checking and solving potential issues between client purchase orders (PO) and system information.→ Presenting with the warehouse and forwarders and efficiently own the delivery process to ensure return of goods to the final recipient.
Education
CHANDIGARH UNIVERSITY
Master of Business Administration - MBA
2021 — 2023
Delhi University
Bachelor of Commerce - BCom
2016 — 2019
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