Biswojit Dash

About Biswojit Dash

I have 7 years of experience in Global Security Operation Center and Security System Administration domain. I have served IT, Data center, Finance and Banking operation based organizations across JAPAC and MENA region. My expertise spans a wide range of security domains including Access Control, CCTV Surveillance, Alarm Monitoring, Event and News Monitoring, Travel Security, Crisis Management, Incident Management, Investigation, Enterprise Risk Assessment, Data Center Security, and end-to-end Security System Configuration, Commissioning, and Deployment. I\'m proficient with industry-leading Access Control Systems (ACS) and CCTV applications, including CCure LenelS2, Milestone, Victor, and Avigilon. My expertise also extends to critical travel security and crisis response tools such as Everbridge, Travel Tracker, NC4, Crisis24, and ISOS. I have performed as a dynamic, proactive, and engaged professional to build a resilience and robust security environment and helping organization to align with the global security trend.

Experience

1. Gsoc Supervisor

   Marsh McLennan

   Dec 2024 — Present · Gurugram, IN

   I\'m working as a GSOC Supervisor at Marsh McLennan\\ providing technical support for the CCure (ACS), Victor & Milestone VMS across 54 sites in APAC region. My role involves maintaining, troubleshooting, and enhancing system performance to ensure secure and uninterrupted operations.Key Responsibilities:Configure & commissioning CCure systems across multiple global sites.Perform regular system maintenance and troubleshooting to minimize downtime and ensure smooth operations.Identify and analyze vulnerabilities using security scanning tools, and coordinate with relevant teams to address and fix them.Manage access control and databases to maintain secure and structured user access.Handle user access administration tasks, including provisioning, deprovisioning, and role-based access management.Ensure compliance and security in alignment with organizational policies and regulatory standards.Lead and support projects involving system upgrades, new deployments, and enhancements.Manage incidents and changes, including documentation and resolution of system-related issues.Provide training and create documentation for end-users to support effective system use.Monitor and optimize system performance for improved reliability and efficiency.Support backup and disaster recovery initiatives to maintain data protection and business continuity.Coordinate with vendors and third-party service providers for troubleshooting and system improvements.Drive automation and process improvement efforts to streamline workflows and enhance operational efficiency.

Education

• Biju Patnaik University of Technology Odisha

  Bachelor in Technology, Civil Engineering

  2019 — 2022