Biswanath Biswas
Supportability and Transition Management at Shell | IT Service Mgmt | Project and Transition Management | Service Delivery | Major Incident Manager | ITIL4 | Customer Success | Continual Service Improvement
- Role
- Supportability and Transition Management (s & Tm) at Shell
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Biswanath Biswas
Multifunctional experience of overall 10+ years in IT Service Management across Project Management and Transition Management. Skilled in Project/ Program Management, Status Reporting, People Management, Process Training, and Transition Management.ITIL 4 Foundation certifiedCCNA -(R&S) certifiedDevOps Foundation certified
Experience
Supportability and Transition Management (s & Tm)
May 2023 — Present · Bengaluru, IN
Education
Lovely Professional University
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
2009 — 2014
Skills
- Network Monitoring Tools
- Microsoft Excel
- Computer Networking
- Computer Network Operations
- Eigrp
- Cisco Routers
- Wan
- Border Gateway Protocol (Bgp)
- Routing Protocols
- Multiprotocol Label Switching (Mpls)
- Internet Protocol Suite (Tcp/Ip)
- Internet Protocol (Ip)
- Routers
- Virtual Private Network (Vpn)
- Microsoft Office
- Network Engineering
- Management
- Cisco Networking
- Wide Area Network (Wan)
- Network Administration
- Network
- Switching
- Ip Networking
- Routing
- Cisco Systems Products
- Lan
- Open Shortest Path First (Ospf)
- Networking
- Microsoft Word
- Team Management
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