Biswajit Sarkar

About Biswajit Sarkar

Experienced Operations Leader with 18 years in banking operations, specializing in mortgage services, operational readiness, and team leadership with diverse experence in multiple functions across Business Management, Operations Readiness, Operations Management, and Quality Assurance, consistently driving performance uplift, risk mitigation, and operational efficiency.I excel at transforming business processes through automation, data‑driven insights, and continuous improvement. Over the years, I’ve built scalable reporting frameworks, implemented macro‑based and RPA automations, improved compliance and governance, and delivered strong performance outcomes across diverse banking functions.My strengths include workforce planning, stakeholder management across Risk, Finance, Learning, and Leadership groups, and developing high‑performing teams through structured coaching and capability uplift. I’m passionate about simplifying work, strengthening controls, and enabling teams to deliver faster, safer, and more customer‑focused outcomes.Always eager to collaborate, solve problems, and drive meaningful change

Experience

1. Business Manager

   ANZ

   Dec 2022 — Present · Bengaluru, IN

Education

• Calcutta University, Kolkata

  Bachelor of Science - BS

Skills

• Management
• Strategic Planning
• Performance Management
• Banking
• Risk Management
• Team Management
• Operations Management
• Process Improvement
• Microsoft Office
• Business Process Improvement
• Research
• Customer Service
• Stakeholder Management
• Microsoft Word
• Change Management
• Team Leadership
• Leadership