Biswajit Mishra
Senior Field Services Engineer @Medtronic
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WORK HISTORY
Senior Field Services Engineer @Medtronic
Bhubaneswar, IN
Achieved 20% YoY growth in service revenue through client engagement and premium service packages • Led preventive maintenance programs, boosting equipment uptime by 18% • Mentored junior engineers, reducing average response time by 25% • Managed high-priority escalations, resolving 90% within SLA • Drove documentation and compliance initiatives, reducing audit issues by 30% • Supported cross-functional teams for demos, onboarding, and post-sales care
EDUCATION
Shoolini University
Master of Business Administration - MBA, Marketing/Marketing Management, Data Science and Analytics
Board of Secondary Education, Odisha (BSE Odisha)
Matriculation, General Studies
Biju Patnaik University of Technology, Odisha
Bachelor's degree, Biomedical/Medical Engineering
ABOUT BISWAJIT MISHRA
Biomedical Service Leader | 11+ Years at the Forefront of MedTech Reliability & …
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